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Shipping & Returns

 

 

FREE SHIPPING WITH ANY ORDER OVER 100.00$

FREE GIFT WITH ANY ORDER OVER 50.00$

 

Shipping

We proudly ship discreetly all over Canada, Australia. With very competitive prices, high quality products and service. Products are shipped in plain boxes or envelopes with no reference to Infinite Sensations.

Orders placed before 4 PM are dispatched the same day. Orders placed before midday on Saturday are dispatched on Monday.

Please see our shipping options and time frames:

Shipping Location

Number of Days

Cost

Shipping all over Canada & Australia

5 - 7 Days

9.99 

Express Shipping Canada & Australia

1 - 3 Days

22.99 

 

   
The rest of the world

7 - 14 Days

34.99

 

Policy for returning adult product(s)

Due to health & hygiene reasons, we are unable to offer an exchange policy for change of mind on adult products.

For faulty products, we offer a 30 DAY REPLACEMENT WARRANTY, from the date you receive your product.

If your product is faulty, it will be replaced with an identical product. If we cannot replace the product, we will offer you the option of choosing another product of the same value, or provide you with a refund for the total value of the faulty product.

Before returning your adult product(s):

Before returning a faulty toy, may we first ask you to follow a few simple testing points as follows.

- Make sure you are using the correct batteries

- Make sure the batteries have been inserted correctly

- Try new batteries

- Make sure battery connectors are not wet or have moisture

- Hold controls for 3-5 seconds to turn on

- Contact our Customer Service Team for troubleshooting tips

 

Policy for returning lingerie/costumes/footwear

For change of mind, we offer a 30 Day No Hassle Exchange Policy if the exchange meets the conditions as set out in the below terms:

- Any labels are still attached to the product.

- Products are returned in the original undamaged box.

- The product has not been worn (except to try on for size)

- The product has not been damaged or soiled.

- The product has not been altered by you in any way.

- The product is accompanied by the original invoice.

- We do not accept returns for pantyhose, stockings and stocking type bodysuits.

Please remember to wear a liner when trying on your lingerie bottom or an outfit that has a panty bottom. We trust that most people are honest and will take the time to try on lingerie carefully.

For faulty products, we offer a 30 DAY REPLACEMENT WARRANTY, from the date you receive your product.

If your product is faulty, it will be replaced with an identical product. If we cannot replace the product, we will offer you the option of choosing another product of the same value, or provide you with a refund for the total value of the faulty product.

 

Please note: Standard postage fees apply to all return orders. Where the return relates to a faulty item, the replacement product will be sent out to you, at no charge, within 5 working days from the date we receive the faulty product.

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